We Want to Achieve Through Systems Changes
section covers the advantages of a care model that is focused on
the patient's individualized needs, both physical and emotional.
resources, references and tools are provided to help the health care planner
or provider transition toward a patient-centered system of care.
Tools can be used to develop a strategy, train staff
and reinforce concepts on a daily basis.
care differs significantly from provider-centered care that is
based on a paradigm for the treatment of acute illness. Provider-centered
care in which clinicians operate from their own agenda and try
to get patients to do behaviors to meet goals that the clinicians
believe are in their best interests is not conducive to success
with a chronic disease such as diabetes.5
Once patients with diabetes leave the clinic or office they can
veto any of the multiple self-care recommendations that providers
make. Their failure to do as recommended can lead to "nonadherent"
or "noncompliant" labels and associated frustrations
for providers and patients.5
-Return to the Top-
Patient Care: Dimensions